Privacy Policy
Lumine is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and disclose your information.
By using our services, you agree to the privacy practices described in this policy.
What Personal Data Do We Collect?
When you apply to participate in any of our programs, you will be required to provide various personal data. Specifically, when registering, we collect the following information from you:
- Full name
- Email address
- Phone number
- Address
- ID
We also collect data about our mentors. This includes:
- Profile information
- Contact details
- Order and billing history
- Record of mentoring sessions
- Messages exchanged through the platform and with Lumine's team
Where Do We Collect Personal Data From?
We collect personal data about mentees and mentors from:
- The individuals themselves
- Their activities on our online courses and website
Why Do We Collect Personal Data?
We use personal data to:
- Deliver our services
- Process payments
- Monitor compliance with our terms and conditions
- Improve our services
How Long Do We Retain Personal Data?
We retain your personal data for as long as necessary to provide our services. To continue delivering effective services, we may store non-personal data indefinitely and may anonymize your personal data, retaining such anonymized information permanently.
With Whom Do We Share Your Personal Data?
We may share select personal data only with individuals or entities that require access to this information for the continued provision of services. All such personnel are obligated to maintain the confidentiality of personal data.
What Is the Legal Basis for Using Your Personal Data?
The legal basis for processing your personal data (collecting, storing, and sharing your information) is your consent, which you provide by agreeing to this policy. You may withdraw your consent at any time by emailing us at outreach@luminementors.com
What Are Your Rights Regarding Personal Data Usage?
By law, individuals have several rights concerning their personal data, including:
- The right to be informed – You have the right to receive clear, transparent, and easily understandable information about how we use your data and your rights.
- The right of access – You have the right to request access to your data (if we are processing it).
- The right to rectification – You have the right to correct inaccurate or incomplete data, subject to certain exceptions.
- The right to erasure – Also known as 'the right to be forgotten,' this allows you to request the deletion of your data where there is no compelling reason for us to keep using it. There are exceptions to this right.
- The right to object to processing – You have the right to object to certain types of processing, including direct marketing.
- The right to lodge a complaint – You can file a complaint with the appropriate data protection authority if you believe we have mishandled your personal data.
- The right to withdraw consent – If you have given consent for us to process your data, you have the right to withdraw it at any time. However, this does not affect the legality of prior processing based on consent.
How Do We Use Cookies?
We use cookies to enhance your browsing experience and analyze site traffic. These cookies may be first-party cookies or third-party cookies.
Do We Use Personal Data for Advertising Purposes?
We may use your personal data to promote Lumine and its services. This may include contacting you through various channels to provide updates, offers, or other promotional materials related to Lumine.
How Do We Protect Your Personal Data?
We make reasonable efforts to secure your personal data and strive to prevent its loss, misuse, and alteration. However, despite our efforts to safeguard your personal data, loss, misuse, and alteration may still occur. We shall not be held liable for any such loss, misuse, or alteration, except to the extent required by applicable law.
Contact Us
If you have any questions or requests related to the processing of your personal data, please contact us at outreach@luminementors.com
Lumine reserves the right to update this policy from time to time, with prior notification to you. By continuing to use our services, you agree to the revised policy. The most recent version of this policy will always be available on Lumine's platform.
